The international standard ISO 9001 (UNI EN ISO 9001:2015) outlines methods for achieving high performance by implementing processes that improve operational efficiency.

Quality Management with ISO 9001

ISO 9001 is designed as a business improvement tool suitable for organizations of any size and represents the international reference standard for the Quality Management System (QMS). ISO 9001 certification is a valid support for:

• Continuously improving, optimizing operations, and reducing costs.
• Winning more business and being able to compete in tenders.
• Satisfying a greater number of customers.
• Being more resilient and building a sustainable business.
• Demonstrating strong corporate governance.
• Working effectively with your stakeholders and supply chain entities.

ISO 9001 supports organizations because:

• It ensures better quality management and contributes to meeting customer needs.
• It ensures better process efficiency, saving time, money, and resources.
• It allows to increase competitiveness, thus expanding business opportunities.
• It leads to a reduction in errors and an increase in profits.
• It enables reaching and maintaining compliance with the highest international quality standards.

The ISO/IEC 27001 standard is the only international standard subject to verification and certifiable that defines the requirements for an SGSI (Information Security Management System) and is designed to ensure the selection of adequate and proportionate security controls.
In this way it is possible to protect information and to give confidence to stakeholders, in particular their customers.

KEY POINTS

• Risk assessment consistent with the baseline;
• the concept of information (or information resource) with its exploitation;
• the economic and financial aspects of Information Security;
• the organizational (and not only technological) aspect of Information Security;
• the effectiveness of the SGSI and the countermeasures taken to deal with risks.

Of fundamental importance is the Annex A that contains the “controls” (or countermeasures) to which, the organization that intends to apply the norm, must comply.

ADVANTAGES

– Gain a competitive advantage by meeting the contractual requirements of its customers with particular attention to the security of their information;
–  Perform impartially the identification, assessment and management of the risks of the organisation, while formalising the processes, procedures and documentation related to information security;
–  Impartially demonstrate compliance with applicable laws and regulations;
– demonstrate the commitment of business leaders to ensuring the security of information;
–  Ensure continuous monitoring of company performance and implement the necessary improvement actions.